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About Oasis Pool Products
Oasis Pool Products, is a trading name of Oasis Swimming Pools (Kent) Limited

Our Contact Details are as follows; Oasis Pool Products The Showroom Foxborough Hill Woodnesborough SANDWICH Kent. CT13 0NY Tel: 01304 619705 Email: sales@oasispoolproducts.co.uk V.A.T No: 172 0150 51 Incorporated in England: 819 17 57 Registered Office: C/O Batchelor Coop Ltd, The New Barn, Mill Lane, Eastry, Sandwich, Kent. CT13 0JW


Shopping with Oasis Pool Products
At Oasis Pool Products we are constantly updating our stock levels and checking prices against our competitors. Unlike some shopping sites, we do not claim to always be the cheapest but we do make sure we blend competitive pricing with 1st Class service and only stock proven, quality products. We stock an extensive range of pool cleaners, pool covers, pool filters, pool heaters, pool liners, pool pumps and pool chemicals etc However if you require a product which you cannot find on this site, please contact us and we will be pleased to source what you require or provide alternatives. The same applies if you have any technical problems with the use of this site, we would ask that you contact us and report your problem and enable us to improve our service to you the customer.

Making a Purchase
At Oasis Pool Products we have invested considerable time and effort into making this shopping site easy to use and easy to locate the products you require within the site. We also understand your need for as much information as possible concerning each product and again we have added as much detail as we consider necessary to allow you to make a purchase, confidant that you are buying exactly what you require. If we have missed something or you think we can improve our service to you in any way, please do not hesitate to contact us and we will be happy to make the improvement needed. Once you have located what you require simply "Add to Cart" and on completion of your shopping simply follow the easy to understand instructions within the "Check-Out".

We accept most major credit cards and you may make your payment using your credit card within our secure check-out using World Pay Secure ePayments, Paypal or via phone, we will also accept cheques sent via post (Goods only dispatched following clearance of any cheque payment).

If the item you order is out of stock we will notify you immediately and place the item on back order.

ALL PRICES ON THIS WEBSITE INCLUDE VAT. Purchases made from within the UK are subject to VAT which has been added to the advertised prices at the current UK rate of 20% and all prices advertised are in Pounds Sterling (GBP). Once you have made your purchase the shopping cart will automatically separate the VAT and show it as a separate item within the order review for your information.

Oasis Pool Products reserve the right to change prices without notice on any product or service advertised within this shopping site. If, however, you have already placed an order at the old price then Oasis Pool Products offers you, the consumer, the right to cancel your complete order at no cost to you.

Security
Oasis Pool Products are offering convenient, secure, worry free on-line payments using HSBC Secure E-Payments and Paypall, and can report that they have never had a security problem of any kind during their many years of trading. They are, however, aware that some of their customers prefer to place their order by telephone and make payment over the phone. Our customer service representatives are waiting for your call during our office hours which are Monday to Friday 9.00am till 4.00pm except Bank Holidays, and we are happy to provide this service to you.

We will provide you with written confirmation of the receipt of your order immediately, but would stress that due to the possibility of a mistake in pricing or the continued availability of any product we do not enter into any form of contract to supply the goods until we have raised the Invoice. We can assure you that we will contact you immediately if there exists a problem and will refund any payment made by you in the event of any such problem and the revised price or delivery lead-in time not being acceptable to you.

Oasis Pool products are registered as part of the ‘Buy with Confidence Scheme’ which is run in conjunction with Kent County Council and Trading Standards. Under the scheme P.A. Hollingworth & Co Ltd trading as Oasis Pool Products are audited by Trading Standards on an annual basis for their commitment and suitability to be members of the scheme along with their ability and commitment to operate in a legal, honest and fair way.

Privacy Policy
When you place an order with Oasis Pool Products, we need to know your name, e-mail address, delivery address, contact telephone number, credit or debit card number and expiry date. This will allow us to process and fulfil your orders and to notify you of your order status. We may also use the information we collect to occasionally notify you about important changes to the Web site, new products and special offers we think you'll find interesting. Please notify us if do not wish to receive any information.

As required by the UK Data Protection Act 1984, we follow strict security procedures in the storage and disclosure of information to prevent unauthorised access. Our security procedures mean that we may also occasionally request proof of identity before we are able to disclose sensitive information to you.

Oasis Pool Products does not pass your personal information to any other 3rd party. We may use the information to inform our customer base of any sales, special events and price alterations unless you instruct us otherwise.